FAQ

Fairfax Gymnastics Academy


Covid-19 update


Fairfax Gymnastics Academy is closed for all classes and

practices until Sunday, June 21st.  Office will reopen

Monday, May 18th for telephone registration.


Learn our new Policies for all Gym Classes. 


May 11, 2020


2 Phase Plan for reopening:


PHASE #1: Office Re-Opening and Gym Cleaning

Step One:
We are opening our office for Telephone Only hours on Monday May 18th.

(No in person registrations at this time.)  During these office hours we will be

taking registrations for:  Session #5 and Summer Camp

Classes will be filled on a first come first serve basis.  Telephone messages will be

returned in the order in which they were received. 

We will also announce “Open Phone Line” times soon.  The “Open Phone Line” times will be times when we will have someone at the desk ready to accept phone calls as they come in.  Times TBA

Step Two:
We will be cleaning and setting up the gym, lobby and bathrooms to prepare for our classes and camps that begin June 22nd.  FGA Staff will continue try to provide a clean and safe environment for our athletes and families.  We acknowledge that some people may not feel safe sending their children to the gym and we fully respect that decision.

PHASE #2: Classes and Camps Begin  MONDAY JUNE 22nd


All classes have been scheduled so as to limit the number of people in our facility.  We ask that parents adhere to a strict 

Drop Off and Pick Up Only Rule: 
      + NO Parents are to stay in the lobby during their child’s class/camp.

      + Exceptions will be made for parents with children under the age of 3 years old on a case by case basis.

      + Parents of athletes 5 years old and under are asked to stay in the parking lot for the duration of the class.
      + Parents are free to observe from the gym windows.
      + Parents are required to have updated Customer Portal Contact Information.

      + Parents will pickup athletes inside the gym.  For safety reasons, please DO NOT have your child wait outside for you.


Keeping the Gym Clean and Safe:
      + Lobby and common areas will be cleaned several times a day.
      + Gym equipment will be sprayed down as necessary.
      + Gymnasts are encouraged to wash hands BEFORE AND AFTER Classes/Camps
      + Coaches are required to Wash Hands BEFORE each class/camp
      + Parents should not send in children who have a cough or fever.



Registration


What is your refund policy?  NO REFUNDS.

Is there a family discount? There is a discount of 10% off each additional child’s equal or lesser tuition. 

Can I make a payment over the phone?  Yes, we can take credit card payments over the phone.

When can I re-enroll my child for the next session?  Re-enrollment for the next session usually opens up 3 weeks for the end of session. Visit the front desk to let them know your intention to continue in the class and pay for the next session.  Your spot will be given away if you have not paid by the first day of the next session (there is a $10 late fee for paying on the first day of new session).


A class is full, can I be added to a wait list?  Yes, in fact you can be added to multiple wait lists - for as many classes as you'd like.


How long are the wait lists valid?  The wait lists are in effect Session #1 - Session #4 (essentially, the school year Sept - mid June). The wait lists are completely DELETED at the beginning of Session #5 (Summer Session) - as our schedule and classes change to accommodate the summer season.


When can I register for Summer classes (Session #5)?Summer class registration usually opens up on May 1st.  Look for signs to be posted in the gym for the opening of this registration or check with the front desk.


When can I register for Fall classes (Session #1)? Fall class registration usually opens up on June 1st.  Look for signs to be posted in the gym for the opening of this registration or check with the front desk.


What are your office hours?  We usually have someone in the office Monday - Friday: 3pm - 7:30pm, and Saturday: 9am - 2pm.


Class Policies


What if my child misses a class? Only 3 make-ups permitted per session. Make-ups must be taken in the same session as the class missed. Make-ups MUST be scheduled, your child will not be allowed into a class unless the make-up has first been scheduled.  No make-ups for a missed make-up class. You can see the front desk or call (703-323-8050) in advance to schedule your make-up. Read our Make-up Policy.


It is our first class.  What do I need to do?   Please come in and find a cubby. You do not need to check in at the front desk. Remove shoes, socks, and any loose clothing or jewelry. Please wait in the lobby for the class to be called.  The coach will come to the door and call for students when the class is starting.  Please be sure to listen carefully, as several classes maybe called at once - often groups will warm up together then break into separate classes after warm up.

What should my child wear in class?  Leotard, shorts and tuck-able T-shirts, sweats, and leggings are preferred. Jeans, belts, baggy clothes, jewelry, and socks are not allowed due to safety considerations. Hair must be pulled back and secured. Any hair that can get into the child's face or eyes needs to be pulled back.

When can my child move up to the next level?  Placements to the next level happen at the end of session #4 (end of the school year), before summer.  This is at the coach's discretion.  We prefer to have the child finish through session #4 moving up to the next level; this help with continuity of teaching in the class.  


When should we arrive? Students should arrive at least 5 minutes before class so that they can find a cubby, take off shoes, socks, jewelry, and loose items, and go to the bathroom.


What are your pickup procedures?   Please pick up your child on time.  If you are delayed for some reason, please call the front desk (703-323-8050).  Instruct your child to wait inside the building.  There is a late fee of $25 if you are more than 20 minutes late. Please pick them up in the lobby and escort them outside. Please do no have your child meet you outside.  Pick up and drop off is a very busy time.  Please drive slowly and carefully. 


What is your spectator policy? Due to insurance restrictions NO ONE is allowed in the training area without an instructor. Siblings and friends not enrolled in class must remain outside the training area and must be supervised by an adult. When class is over, gymnasts must leave the training area. The instructors will need to start the next class and therefore cannot supervise them. For the safety of those in class, spectators should keep the noise level as low as possible.


Can I take pictures of my children while they are in class?  Yes, BUT you must remain inside the spectator area and NO FLASH PHOTOGRAPHY.


General


Where should I park?  You can park in the FGA spaces marked 3729 and 3731 or you can park in any of the spots marked Visitor.


What is your inclement weather policy?  Please call the gym (703-323-8050) for a recorded message or visit our website for updates. We do not always follow Fairfax County school closings.


Do you close on Federal Holidays?  We only close on some federal holidays.  Please check the session calendar for dates when the gym is open or closed.


What is your photo use policy?  We are proud of all of our athletes! We like to take pictures of what is going on in the gym as well as at our extra activities (birthday parties, special events, etc.). We WILL NOT post any names of our athletes but we do like to post what they are learning and working on in our gym. The pictures may also be used in flyers and/or brochures, social media and our website. The website gives general information about our gym and the programs we offer.  All content on the website is publicly viewable by anyone on the internet.